Shipping & Returns

We do our best to ship all orders within 24 hours of receipt, Monday - Friday, excluding holidays.

How to Calculate Shipping Cost:

Shipping prices are calculated by weight and location. Please proceed to checkout and enter your city, state and zip for the exact shipping rate.

COVID-19 Shipping Updates:

We are working as quickly and safely as possible to ship all orders from our warehouse. Due to social distancing guidelines and procedures to ensure the safety of our workers, it may take a few extra days to ship orders out.

In addition, once we ship the order, there can be delays with the shipping carriers.

We will of course keep you updated via email on the shipping status of your order.

We apologize for the slight delay and appreciate your understanding during these challenging times.

Free Shipping on all orders over $99:

We offer Free Shipping on all orders over $99 to destinations within the United States. Orders that qualify for free shipping are shipped by our choice of Ground or USPS, which we select based on package size, weight, and destination. 

Domestic Orders:

  • Standard Shipping: 2-7 Business Days
  • Priority Mail: 2-3 Business Days
  • Express Mail: 1-2 Business Days
  • UPS Ground: 1-6 Business Days
  • UPS 2-Day Air: 2 Business Days


Shipping Options:

Standard Mail is Shipped via Ground, First Class, or Priority mail depending on the size and weight of the order.
Priority & Express Mail is Shipped via USPS Priority mail or USPS Express Mail as selected.
UPS Ground is Shipped by UPS, please see map below for delivery estimated time: 1-6 Business Days


We Love Our International Customers, That's Why We Can't Ship To Them...

Since the pandemic hit we have had huge issues with international shipping. Packages that should have taken a week to arrive were taking up to a month or not arriving at all. We tried multiple shipping options, but ran into the same problems. This is NOT the customer experience we want you to have.

Because we love our international customers and don’t want to introduce more stress and aggravation into your life, we have had to suspend international shipping (currently, we are only shipping to USA and Canada). We sincerely apologize for this situation.

Good News for Australian Customers! Order directly from our Australia distributor - Perfect Supplements Australia - and have your order shipped from Australia.

Tracking Information:

Your tracking number will be sent when package is ready to be received by shipping company. The tracking number may not be active for 24-48 hours.

APO and FPO Addresses:

Perfect Supplements ships to APO and FPO using United States Postal Service

UPS Ground Map - Shipping Estimate

Perfect Supplements

How Do I Return A Product?

Sorry to hear that a product has not met your needs. Please let us know if you would like advice or suggestions about how best to use the product. If you would still like to return a product please:

  1. First view our Money Back Guarantee and Return Instructions here:
  2. Include your RMA number which is the same as your order number inside the return
  3. Re-package the items securely and ship to:

Perfect Supplements
123 Main Street Box 60070
Florence, MA 01062

Once received we will issue a refund for the amount paid for the product to the payment method used at the time of purchase. There are no restocking fees, you are just responsible for paying the shipping cost to return the product back to us. Please let us know if you have any further questions!


Perfect Supplements, LLC, Vitamins and Supplements, Florence, MA
Climate Collaborative Supporter
green america
Made in USA
American Sustainable Business Council
no synthetics