Our Statement On COVID-19.
Click Here to see Important Shipping Status and Delivery Time Updates.

Shipping & Returns

 

Shipping prices are calculated by weight and location. Please proceed to checkout and enter your city, state and zip for the exact shipping rate.

COVID-19 Shipping Updates:

We are working as quickly and safely as possible to ship all orders from our warehouse. Due to social distancing guidelines and procedures to ensure the safety of our workers, it may take a few extra days to ship orders out.

In addition, once we ship the order, there can be delays with the shipping carriers. For example, Florida is not doing air delivery of Priority Mail, so packages can take a few extra days.

Due to varying International restrictions, International orders can take an extra week or two.

We will of course keep you updated via email on the shipping status of your order.

We apologize for the slight delay and appreciate your understanding during these challenging times.

Free Shipping on all orders over $99:

We offer Free Shipping on all orders over $99 to destinations within the United States. Orders that qualify for free shipping are shipped by our choice of Ground or USPS, which we select based on package size, weight, and destination. 

Domestic Orders:

  • Standard Shipping: 2-7 Business Days
  • Priority Mail: 2-3 Business Days
  • Express Mail: 1-2 Business Days
  • UPS Ground: 1-6 Business Days
  • UPS 2-Day Air: 2 Business Days

 

*UPS Orders placed before 3pm EST on M-F will ship out the same day .

Shipping Options:

Standard Mail is Shipped via Ground, First Class, or Priority mail depending on the size and weight of the order.
Priority & Express Mail is Shipped via USPS Priority mail or USPS Express Mail as selected.
UPS Ground is Shipped by UPS, please see map below for delivery estimated time: 1-6 Business Days

*PACKAGES TRAVELING BY GROUND MAY BE DELAYED BY INCLEMENT WEATHER*

International Orders:

USPS International: 14-21 Business Days.

USPS International Express Mail: 5-7 Business Days.

UPS Worldwide Expedited 5-7 Business Days

International Orders Please Note:

International Orders that are shipped by United States Postal Service (USPS) or UPS Worldwide Expedited. Shipping rates are based on package weight and destination. Shipments by standard USPS International typically arrive in 14 -21 business days (but not guaranteed). UPS Worldwide Expedited & USPS Express take about 5-7 business days. Shipping rates are displayed on the checkout page, (prior to where you're asked to enter your payment information) so that you can get an exact shipping price before committing to an order.

Please be advised that your country may charge additional import fees for which Perfect Supplements cannot be responsible. Please note that your country may have import restrictions on certain items so we recommend that you research which items are allowed into your country before placing your order. If an item is not allowed into your country, we cannot be responsible for the cost of the product or the cost shipping. Some countries may implicate a customs fee. Perfect Supplements is not responsible for these charges. We are sorry for any inconvenience.

For International orders, you will receive a code starting with 2 letters, followed by 9 numbers then US. (Example: LZ699995967US). You will be able to track your package 24 hours after your order has been processed here, International Tracking or for larger packages www.usps.com

For UPS Worldwide Expedited orders, you will be able to track your package within 24 hours after your order has been processed at, www.ups.com

Tracking Information:

Your tracking number will be sent when package is ready to be received by shipping company. The tracking number may not be active for 24-48 hours.

APO and FPO Addresses:

Perfect Supplements ships to APO and FPO using United States Postal Service

UPS Ground Map - Shipping Estimate

Perfect Supplements

How Do I Return A Product?

Sorry to hear that a product has not met your needs. Please let us know if you would like advice or suggestions about how best to use the product. If you would still like to return a product please:

  1. First view our Money Back Guarantee and Return Instructions here: https://www.perfectsupplements.com/money-back-guarantee/
  2. Include your RMA number which is the same as your order number inside the return
  3. Re-package the items securely and ship to:

Perfect Supplements
PO Box 60070
Florence, MA 01062

Once received we will issue a refund for the amount paid for the product to the payment method used at the time of purchase. Please let us know if you have any further questions!

 

Perfect Supplements, LLC, Vitamins and Supplements, Florence, MA
Climate Collaborative Supporter
green america
ana supporter
made in the usa
no synthetics