Due to the perfectly awesome response to our sale, shipping may be delayed by a few days. Thanks for your understanding!
Please note that during periods of higher-than-normal order volumes, fulfillment times may increase to accommodate demand as needed.
How to Calculate Shipping Cost:
Shipping prices are calculated by weight and location. Please proceed to checkout and enter your city, state and zip for the exact shipping rate.
Free Shipping on domestic orders over $99:
Orders that qualify for free shipping are shipped by our choice of carrier services.
Domestic Orders:
Standard Shipping: 2-7 Business Days
Typically, orders that are sent via standard shipping (or free shipping, as is the case with any domestic order over $99.00) make it out for delivery within 48 hours from the time of purchase, carrier service is selected at our discretion according to the weight and destination of the finished package.
Expedited Shipping: 2-3 Days
Orders that are sent via expedited shipping will be be shipped within one business day of purchase (Mon - Fri), carrier service is selected at our discretion according to the weight and destination of the finished package.
Military & US Territories:
Perfect Supplements ships to both APO and FPO addresses through the United States Postal Service (USPS). We ship to Guam, Puerto Rico, Virgin Islands, and the other US Territories through USPS.
Canada
Packages will arrive via Canada Post.
International: 14-21 Business Days.
We Love Our International Customers, That's Why We Can't Ship To Them...
Since the pandemic hit we have had huge issues with international shipping. Packages that should have taken a week to arrive were taking up to a month or not arriving at all. We tried multiple shipping options, but ran into the same problems. This is NOT the customer experience we want you to have.
Because we love our international customers and don’t want to introduce more stress and aggravation into your life, we have had to suspend international shipping (currently, we are only shipping to USA and Canada). We sincerely apologize for this situation.
Good News for Australian Customers! Order directly from our Australia distributor - Perfect Supplements Australia - and have your order shipped from Australia.
Tracking Information:
Your tracking number will be sent when your package is ready to be received by shipping company. The tracking number may not be active for 24-48 hours.
APO and FPO Addresses:
Perfect Supplements ships to both APO and FPO addresses through the United States Postal Service (USPS).
How Do I Return A Product?
Sorry to hear that a product has not met your needs. Please let us know if you would like advice or suggestions about how best to use the product. If you would still like to return a product please:
- First view our Money Back Guarantee and Return Instructions here: https://www.perfectsupplements.com/money-back-guarantee/
- Include your RMA number which is the same as your order number inside the return
- Re-package the items securely and ship to:
Perfect Supplements
123 Main Street Box 60070
Florence, MA 01062
Once received we will issue a refund for the amount paid for the product to the payment method used at the time of purchase. There are no restocking fees, you are just responsible for paying the shipping cost to return the product back to us. Please let us know if you have any further questions!
Your package was lost, stolen, damaged, or unsuccessfully delivered?
Please contact customer service via Chat or (866) 802-3860. Please be advised that we have to wait 21 business days before we can make a claim with certain carriers but that it is possible that our team will be able to help you find a solution sooner than that.